November 18th, 2015
Tableside ordering system
The usual scenario in a restaurant, in which a diner needs the help of a waiter to place orders, may become a thing of the past. A tableside ordering application in a tablet placed on your table, completes most of the processes that take place in a restaurant, with a single click. Customers can easily browse menus, place orders and even make payments, from their tables. How?
A hand-held ordering device also known as a tableside ordering system app that Ontabee is as simple as using your television remote. The ordering app is installed on individual tablet devices that are placed on each table. Using them, customers can browse the menu and place orders with respective specifications. The order is then transmitted to the kitchen through the same app. Then the customer can even make payments through direct bank transfer or by swiping credit card, from the current table.
The increased flow of customers to restaurants, paves the need for a more efficient way of handling transactions. A restaurant may need to serve a heavy influx of customers each single day. Hence, making a simple investment on a tableside ordering app can benefit both the restaurant owners, as well as satisfy customers.
* Zero waiting time in placing an order
* Accuracy in placing the order, leaving no room for misjudgment
* Easy to make any modifications or specifications in order, like ingredients to be used
* Accuracy in preparing food means satisfied customers and thus more profits
* Real-time analysis on growth of sales, per food item and per period
* Swift service handling several customers at the same time
1. Begins with the customer: The customer browses the menu from the tablet placed on respective table. An order is placed, which is then send in real time to the chef.
2. Preparation gets underway: The chef receives the order and properly analyzes all specifications mentioned. Then the chef begins to prepare the order.
3. Delivery of Food: A waiter delivers the food from the kitchen to the table of the customer. Hence a lot of time is saved in placing an order accurately.
4. Payment for food: The customer pays through online banking or by swiping card on the device, which is placed on the table. The waiter hands over a receipt that is printed on the spot.