How restaurant menu ordering system works in real time?

Blog Restaurant menu ordering application How restaurant menu ordering system works in real time?

How restaurant menu ordering system works in real time?

  • July 7th, 2015

  • Restaurant menu ordering application

You may have read a lot about restaurant-menu-ordering apps that have been released in the IT market. But how does it actually work? Leaving aside the technical terms and all that glam about its usefulness; what does it exactly do?  Well, you may find your answers in this blog, as it simplifies the entire process into six simple steps. The purpose, the action and the results have been framed in a comprehensible manner. So how does the restaurant menu ordering application work in real time?

1. Customer chooses the city & nearest locality from the app:
As a customer you can search for list of restaurants that serve food according to the customer’s taste and at preferable prices. Next comes selecting a restaurant from the list, that is closest to your locality. Be practical; you wouldn’t want to order for food that is another municipality and expect it to be delivered to you right away!

3. Check out process

  • Sign-up/Log-in: Using a restaurant-men-ordering app requires new users to register themselves, with all necessary contact details. These details are necessary for your food to be delivered to you, as well as instant response the next time your order using the app. Registered users can simply log with their necessary user-names and passwords.
  • Submit Order: You will have the option to edit, delete or change any of the items in your shopping cart, before submitting the order. The quantity of your items can be changed, with instructions on the usage of certain ingredients. Then, place your order, after you have added the necessary items from the menu, into your cart.
  • Pay Online/Cash On Delivery: For the items you ordered, the liberty lies with you to either pay online or to pay for them, once delivered. Online payments include the categories of credit/debit cards, online bank transfer and payment gateways. If you choose to, you can also pay cash on delivery, after verifying items delivered.

4. Order confirmation send to restaurant
As soon as you confirm your order, a notice is send to the restaurant. The management at the restaurant get alerted with a text message, phone-call or an email. The restaurant gets informed that an order had been placed online for some items in the menu. They study the order, along with your special instructions.

5. Restaurant starts to prepare the order
Once the restaurant makes note of your specific order and your necessary contact details, the message is then forwarded to the kitchen. The staff at the kitchen study your order and get to action immediately in preparing it. Special attention is given to your preferences and the dishes are prepared from fresh ingredients with great quality.

6. Food is delivered to customers
Fresh food is prepared, packed well and delivered to you in short-time, as you had chosen a restaurant that is close to your locality. You did not have to go in search of a restaurant, nor did you have to wait idly while your food is prepared. Sitting right on your couch and watching the TV, you food gets delivered to you; as simple as that!

These steps may have taken long to read, but in reality they do not take much time to be converted into action. The main benefits for both restaurants and customers to use an online ordering app are speed, accuracy and comfort. Such an app is a ‘digital waiter’ that takes the order from the customer’s own hands and makes sure both service as well as dining pleasure are fulfilled.